Let’s Talk Wedding!
How do I get started with your services?
Just fill our “Wedding Inquiry” form here and we will get back to you within the next business day. IF YOU DON’T RECEIVE AN EMAIL FROM US, PLEASE CHECK YOUR PROMOTIONS OR SPAM FOLDER.
What is your pricing structure?
Our rates depends on your party size (the more clients the better rates we can offer), the location we would need to travel to and the day of your wedding ( Sun.-Wed. are our lowest rates we offer).
Can I request a customized package or service?
Yes, we offer special discounted rates when you fill out our “Wedding inquiry” form.
How far do you travel & What are your travel fees?
We travel all over Texas. From Dallas to Houston, Austin, San Antonio and everything in between. My travel fees are very reasonable and among the lowest in the industry. Feel free to contact us for specific details about the travel fees for your location.
What payment methods do you accept?
We only accept either Zelle, Venmo or Apple Pay.
When is the deposit due and when is the remaining balance due?
Deposits are due when you book/secure your date. The remaining balance is due latest a day prior to your wedding/event day.
How far in advance should I book your services?
We recommend booking our services as soon as possible, as we tend to get booked well in advance.
Is it possible for my family and/or bridal party to make individual payments for their services?
No. Please have all family members and/or bridal party members make their payments to a designated person and that person should be responsible and submit the payment to us.
Are there any additional fees or charges I should be aware of?
All fees such as “early start fee”, “additional artist fee”, sales tax, etc are all already included in the price we quote you. Even the tax is already included. The only extra fee you might receive is when you need Clip-in extensions ($40 - Application/Placements/Styling), Long hair fee ($30 past mid-back) or if someone has a wet hair that we would need to blow dry ($30)
Is gratuity included in your pricing?
No, gratuity is entirely at your discretion and not mandatory.
What is your cancellation and refund policy?
If you need to cancel for ANY reason, all deposits are non-refundable and non-transferable. If you cancel your wedding 48 hours prior to the date, a 50% of your invoice/contract will be due.
Can I make changes to my invoice/contract?
Once you approve the invoice and you send your deposit, the only changes you can make is adding addition services.
My venue requires you to be insured, do you have insurance and can you provide them a COI?
Yes! We are insured and can provide them anything, including COI if necessary.
How do you handle inclement weather or unforeseen issues?
We totally understand your concern of a vendor not showing up, the significance of your wedding day and the need for a reliable backup plan. As a professional makeup artist, we prioritize the commitment we make to our clients and their special events. In the rare event that an unforeseen emergency prevents us from attending your wedding, we have a network of talented and experienced makeup artists whom we trust. We have established relationships with these professionals, ensuring that they are familiar with our style and approach. If such a situation were to arise, we would arrange for one of these trusted artists to step in and provide their services seamlessly. BUT rest assured, we take your wedding day seriously, and we are fully committed to delivering exceptional results.
Will Mina be doing my makeup?
For most weddings , yes! But depending my schedule there will be a case where I will be sending my team member. I have trained a team of skilled artists who work under my direction and take over when needed. When you hire me, you are hiring my company, which includes these talented professionals. I strive to ensure that all my clients receive the highest level of service, regardless of which artist performs the work.
Can I see examples of your previous work or client testimonials?
Yes definitely! Portfolio - Client Testimonials
Please follow us on all social media platforms as we are very active there.
How can I contact you in case of questions or emergencies?
Our service commitment begins from the moment of your initial contact, and we assure you of prompt and responsive assistance for any questions or concerns you may have. You can always contact us either through email at glamupbymina@gmail.com or, for your convenience, through text message at 516-813-6927.
Are there any specific requirements for your services?
In Houston we require a minimum of 3 clients in order for us to travel. In Dallas we require a minimum of 6 clients for service. Please note that our discounted rates are applicable for groups of 3 or more services.
Do you offer trials? Is it included in your price?
Yes we do offer trials for both hair and makeup. Trials are not included in your price but will quote you if you are interested.
Do you recommend doing a trial?
A bride should do a trial for several reasons:
Customization: It allows the bride to see how different makeup and hairstyles look and choose the best fit for her features, dress, and wedding theme.
Avoid Surprises: It ensures there are no unexpected reactions to products or styles, preventing any last-minute disappointments on the wedding day.
Timing: It helps gauge the time needed for the final look, ensuring a smooth schedule on the wedding day.
Comfort and Confidence: It gives the bride confidence that she will look her best and feel comfortable with her appearance.
Feedback and Adjustments: It provides an opportunity for the bride to give feedback and make adjustments to achieve the perfect look.
Overall, a trial run helps ensure a stress-free and enjoyable experience, leading to a beautiful and confident bride on her special day.
In which scenario do you recommend not doing a trial?
While trials are generally recommended, there are a few scenarios where a bride might not need to do a trial:
Simple or Familiar Style: If the bride wants a very simple look or is using a style she has worn frequently and knows well, a trial may not be necessary.
Experienced Stylist: If the bride is working with a highly trusted and experienced stylist whom she has worked with before, she may feel confident enough to skip the trial.
Budget Constraints: In some cases, budget constraints might lead a bride to forego a trial to save on costs.
Time Constraints: Due to scheduling conflicts or a short engagement period, there might not be enough time to fit in a trial.
Minimalistic Approach: If the bride prefers a very natural or minimal look that she can easily achieve herself, she might opt out of a trial.
While these reasons can justify skipping a trial, it is generally advisable to have one to ensure everything goes smoothly on the wedding day
I like to do a trial before officially booking you for my wedding, is that fine?
Yes that is totally up to you. However, please be aware that if you wait to send the deposit until after the trial, your chosen date might be booked by another bride. Our dates are open to everyone until deposits are received. It's entirely your decision.
Do you offer both Traditional and Airbrush makeup?
Yes, we offer both traditional and airbrush makeup services. But we always recommend traditional makeup. We can achieve better looks and more natural results with traditional makeup, particularly when it comes to your pictures and the heat, traditional makeup will look much better and will last longer.
What products do you use and how long will my makeup last?
We have a variety of products in our collection from high end to high street. We’re very careful what products go into our kit, making sure we have the best products out there insuring that your makeup will look flawless and last for hours. We use various products and setting sprays to help you keep your makeup looking fresh and lasting for hours.
Do you charge separately for lashes?
All of our makeup applications include COMPLIMENTARY strip lashes, within the service price. The price does not change if someone does not want us to apply lashes as part of their makeup service.
How long does it take you to complete each service?
We typically dedicate 1-1.5 hours for the bride or main attendant, however, there is no specific timing window for perfecting the bride’s wedding day look. The bride’s services are typically more intricate, detailed, and most times require a broader timing window. For the bridal party and other attendants, as a general guideline, we dedicate 30-45 minutes.
How to I prepare my skin/hair for my wedding day?
Please visit this link. We made a helpful guide for your trial/wedding day, to help you not only visualize but also smoothly execute your dream bridal look.
What is the best way to communicate with you?
Our main mode of communication is through email. With over 250 clients annually, maintaining a comprehensive record of all client correspondence is crucial to provide you with the best service. While email is our preferred means of contact, please feel free to text us for any important inquiries you may have.